Data protection policy

The Data Protection Policy of Valdecasas&Cols S.L.P.U. provides, in relation to the personal data of its users/patients, the treatment it carries out on said data, the legitimacy of its collection, the conservation of said data, the possibility of communicating them and the rights that assist the interested parties, in accordance with the regulations in force on the matter.

For these purposes, we inform you of the following aspects:

Who is responsible for the processing of your data?

Identity: Valdecasas&Cols S.L.P.U.

NIF: B65186728

Postal address: Marquesa de Vilallonga, 12 (Despacho 28-29) 08017 Barcelona

Telephone: +34 93 290 64 29

Email: secretaria@valdecasasycols.es

Contact of the Data Protection Officer: dpd@valdecasasycols.es

For what purpose do we process your personal data?

The main purpose for which we process your personal data is to comply with the obligations arising from the contracting and provision of the service.

We also process your data for additional purposes, to inform you of products and services that may be of interest to you, special offers or promotions related to the activity of Valdecasas&Cols S.L.P.U., including the creation of profiles to offer you products and services in accordance with your interests. This information may be provided through any usual communication channel, including electronic means.

On the other hand, we will process your data when studies have to be carried out, even after the contractual relationship has ended, for the purposes of actuarial statistical collaboration or quality control, as well as to prevent fraud.

The facilities of Valdecasas&Cols S.L.P.U have a video surveillance system through which real-time images of users are recorded, exclusively for security purposes and access control to the facilities.

How long will we keep your data?

Your data will be kept for the duration of the contracted/provided service, and in view of the possible responsibilities derived from said relationship, in accordance with the legally established limitation periods.

Likewise, we will keep them until they are necessary for the purposes of the treatment for which you gave your consent and during the legally established conservation periods.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the actual performance of the medical service requested from Valdecasas&Cols S.L.P.U., as well as compliance with the corresponding legal obligations.

Likewise, in the case of accessory purposes, the legitimacy to process your data is the consent granted, in accordance with the purposes described.

Ultimately and in summary, the legitimacy for the processing of your data lies in the legitimate interest of Valdecasas&Cols S.L.P.U. to carry out the provision of the requested medical service, offer you new products and services adapted to your interests or carry out statistical or actuarial studies and calculations and quality control.

On the other hand, personal health data must be declared in accordance with the health questionnaire that is asked of you, and the omission or lack of veracity in the answers to the questions asked may lead to the cancellation of the contract, and even to not being able to attend to certain claims.

What are your rights when you provide us with your data?

Your rights, in accordance with applicable regulations, are, on the one hand, the right to confirm whether Valdecasas&Cols S.L.P.U. has your data, to access them and to request rectification if they are incorrect or, where appropriate, to request that they be deleted if you consider that they are no longer necessary for the purposes for which they were collected.

You also have the right to request the limitation of the processing of your data, in certain circumstances, the possibility of opposing such processing, or the portability of the data provided to the entity.

Finally, you have the right to withdraw consent for a processing purpose other than the execution of the contract, without this affecting said execution.

How can I exercise these rights with Valdecasas&Cols S.L.P.U.?

We inform you that you may exercise the above rights of access, rectification, deletion, limitation, opposition and portability by contacting the headquarters of the entity (C/ Marquesa de Vilallonga, 12; Office 28-29; 08017 Barcelona) or by email at dpd@valdecasasycols.es, proving your identity by means of a photocopy of your ID or equivalent identification document.

For more information, go to: https://www.aepd.es/reglamento/derechos/index.html

Finally, if you require further information regarding the exercise of these rights or wish to file a claim, you must contact